Service and Support

We invest in employee certification to ensure that we provide services which adequately complement the technologies of our partners.

We offer support services for the products and solutions operated by our customers on a contractual basis.

Please call or write us if you need

• to satisfy all of your customers’ requirements,
• to report service requests under the warranty and post-warranty service agreement,
• to obtain information on new products and services
• to receive specialized technical advice.

The Service Level Agreement covers

• communication with product manufacturers and problem resolution
• first level technical support,
• preventive maintenance of operated technologies,
• consulting and ideas for infrastructure development,
• further additional services as agreed.